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Hands of God (hereinafter referred to as “the Company”) hereby establishes the following Terms of Use (hereinafter, “these Terms”) regarding the use and provision of the service operated by the Company, “Hands of God” (hereinafter, “the Service”).

Please read these Terms carefully before using the Service.

 

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Article 1 (Definitions)

 

Unless otherwise provided in these Terms, the terms used herein shall have the meanings set forth below:

1. “Service Website” means the website operated by the Company in relation to the Service (including any website to which the domain name or content is changed for any reason).

2. “User” means any person who uses the Service.

 

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Article 2 (Application and Amendment of these Terms)

1. Users shall use the Service in accordance with these Terms.

2. By applying for the Service or by using the Service, the User shall be deemed to have agreed to all provisions of these Terms.

3. Any rules, instructions, usage descriptions, precautions, or restrictions regarding the Service that are posted by the Company on the Service Website shall constitute a part of these Terms. In the event of any inconsistency between these Terms and such posted content, these Terms shall prevail.

4. The Company may, at its discretion and without prior notice to the User, revise, add to, or delete (hereinafter, “Amendments”) any part of these Terms at any time. Amended Terms shall become effective when posted on the Service Website. Users shall be deemed to have agreed to the amended Terms by continuing to use the Service after such Amendments.

 

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Article 3 (Notifications and Communication)

1. Notifications from the Company to the User shall be made by email, posting on the Service Website, or any other method the Company deems appropriate. Emails shall be sent to the email address the User enters in the designated form.

2. Notifications from the Company to the User shall be deemed received at the following times:

• For email: when the email sent by the Company reaches the User.

• For posting on the Service Website: when the notification is posted.

3. Inquiries from the User to the Company shall be made through the designated inquiry form on the Service Website unless otherwise specified by the Company. The Company will not accept inquiries made by any other means.

 

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Article 4 (Contents and Modification of the Service)

1. The Company is a relaxation salon and does not provide any medical treatment or services intended for healing.

2. The main content of the Service shall be separately determined by the Company on the Service Website.

3. The Company may modify the content of the Service due to improvements, additions, or deletions of features, and the User agrees to such changes in advance.

4. Users may use the Service in accordance with the conditions specified by the Company.

5. The Company may change all or part of the Service without prior notice to the User and shall bear no responsibility for any resulting damage.

6. All communication fees and any other costs incurred during the use of the Service shall be borne by the User.

 

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Article 5 (Application for Use)

1. Users shall apply for the Service by entering the required information into the reservation application page designated by the Company.

2. When the Company accepts the application, it shall notify the applicant of the reservation confirmation. The service contract (hereinafter, “Usage Agreement”) shall be deemed concluded upon receipt of such confirmation.

3. The Company may review the User during the application process or during use of the Service and may request the submission of necessary documents. Users must promptly submit any requested documents. The Company is not obligated to disclose its screening criteria, methods, or results.

4. The Company may refuse an application or cancel a Usage Agreement if:

(1) Any information entered is false, inaccurate, or erroneous.

(2) The User has previously been suspended from the Service or any service operated by the Company.

(3) The User is, or is suspected of being, involved with antisocial forces.

(4) The User fails the screening or does not submit required documents.

(5) The User is a minor, adult ward, or person under assistance/curatorship.

(6) The Company deems the User inappropriate.

5. Users are fully responsible for the accuracy of the information they provide, and the Company shall bear no responsibility for such information.

6. Even if the Company provides the Service despite deficiencies in the User’s information, the User shall not be exempt from any obligations under these Terms.

 

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Article 6 (Payment of Fees)

1. Users shall pay the fees specified for each service menu by the method and deadline specified on the Service Website. Bank transfer fees and other costs shall be borne by the User. Failure to pay by the deadline shall be deemed a cancellation.

2. The Company shall not be liable for any damages incurred if the User pays by a method other than that designated by the Company or for reasons attributable to the User.

 

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Article 7 (Cancellations)

1. Changes or cancellations by the User shall follow the separately established “Cancellation Policy .”

2. On the day of the service (the “Service Date”), if the Company cannot provide the Service due to loss of contact with the User, lateness of 15 minutes or more, violation of prohibited acts, or reasons not attributable to the Company, no refunds shall be issued.

3. If the User is late on the Service Date, the session time shall not be extended.

4. If the User cancels for personal reasons or if the Service cannot be provided for reasons not attributable to the Company, no refunds will be issued.

5. If the Service cannot be provided due to reasons attributable to the Company, fees already received shall be refunded (without interest).

 

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Article 8 (Prohibited Acts)

 

Users must not engage in any of the following acts or acts that may fall under the following:

 

(1) Stalking conduct toward therapists

(2) Sexual acts or sexual harassment (including sexually suggestive remarks)

(3) Asking therapists for personal contact information (phone number, SNS ID, etc.)

(4) Unauthorized interviewing, filming, hidden recording, or similar suspicious acts

(5) Asking therapists for private information (home, school, workplace, romantic past)

(6) Asking for confidential information, know-how, or operational policies

(7) Using the Service for theft of techniques, commercial gain, or similar activity

(8) Infringing the rights, privacy, honor, or property of the Company or third parties

(9) Violating these Terms or engaging in acts that may constitute violation

(10) Overloading servers or networks

(11) Acts contrary to public order and morals

(12) Illegal or criminal acts or acts encouraging such behavior

(13) Obstructing the operation of the Service

(14) Unauthorized alteration or access to systems or data

(15) Any other acts deemed inappropriate by the Company

 

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Article 9 (Restrictions on Use)

1. Users may not use the Service if any of the following apply or may apply:

• Pregnant, breastfeeding, or possibly pregnant.

• Having any chronic illness (such as epilepsy, high blood pressure, asthma, heart disease, diabetes, kidney disease, liver disease, etc.) or currently receiving medical treatment for any condition.

• Suffering from any of the following: bruises, sprains, fractures, muscle strains, arthritis, cervical spine disorders, herniated discs, osteoporosis, or varicose veins.

• Underwent external or cosmetic surgery within the past six months.

• Received injections at a medical or aesthetic clinic within the past month (e.g., facial hyaluronic acid, facial Botox, etc.).

• Having any medical devices or implants inside the body (such as metal screws, bolts, implants, etc.).

• Under the age of 18.

• Having a contagious or droplet-transmissible infection or illness (such as a cold, influenza, viral gastroenteritis, COVID-19, etc.).

• Having poor skin condition (such as sunburn, burns, inflammation, infected acne, excessive dryness, or pain caused by touch) or having, or possibly having, a skin disease such as dermatitis or athlete’s foot.

• Advised by a physician to refrain from esthetic treatments, massage, peeling, whitening, etc.

• Having allergies (including atopic dermatitis or sensitive skin) that may cause skin irritation or adverse reactions to creams, gels, oils, or similar products.

• Consumed alcohol within 12 hours before or after the treatment, or currently experiencing a hangover.

• Received any vaccinations, inoculations, blood donations, or IV drips within the past five days.

2. The Company may immediately discontinue or terminate the Service without notice if:

• The User meets the refusal criteria in Article 5

• The User violates Article 8 or refuses to follow instructions

• The User is 15+ minutes late

• The User is intoxicated or suspected of drug use

• The User engages in abusive or threatening behavior

• The Company deems service provision inappropriate

3. The Company shall bear no responsibility for damages arising from these measures.

4. Termination or suspension does not prevent the Company from claiming damages.

 

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Article 10 (Suspension of the Service)

1. The Company may suspend all or part of the Service without notice if:

• System failures occur

• Maintenance is required

• Fire or power outage occurs

• Natural disasters occur

• War, riots, infectious disease outbreaks occur

• Legal restrictions prevent operation

• The Company deems suspension necessary

2. The Company bears no responsibility for damages caused by suspension.

3. The Company may discontinue all or part of the Service at any time without notice.

 

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Article 11 (Damages)

1. If the User suffers damages caused by reasons attributable to the Company, the Company shall compensate only direct and ordinary damages, except in cases of willful misconduct or gross negligence.

2. If the User violates these Terms and the Company incurs damages, the User shall compensate such damages. The User shall also bear necessary costs (including legal fees) related to disputes caused by the User.

 

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Article 12 (Prohibition of Transfer)

 

Users may not transfer, assign, or dispose of their contractual rights and obligations to third parties without the Company’s prior written consent.

 

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Article 13 (Handling of Personal Information)

 

Personal information obtained through use of the Service shall be handled in accordance with the separately established Privacy Policy

 

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Article 14 (Intellectual Property Rights)

 

All copyrights, design rights, trademarks, and other intellectual property rights related to the Service belong to the Company or third parties. Users may not use such content without prior permission.

 

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Article 15 (Interpretation and Jurisdiction)

1. If any doubt arises concerning the interpretation of these Terms, the Company may determine the interpretation within a reasonable scope.

2. Japanese law shall govern all legal matters between the Company and Users.

3. Any dispute shall fall under the exclusive jurisdiction of the Tokyo Summary Court or Tokyo District Court as the court of first instance.

 

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Established: January 5, 2026

 

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